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Frequently Asked Questions

What is the difference between “Login” & “Login with OTP” ?

Answer:

Login with OTP(one time password) allows users to login using a code sent to their phone, making it convenient for people that forget passwords & easier to login because most people will not lose their phones as easily as they may forget emails created.

Login will work for users that prefer using their email to login, you will have to remember both email and password. It is secure

How do I register & subscribe?

Answer: You can register by first clicking “Sign In/Up” on the welcome page, then clicking “Sign Up” to register, fill out the details and then you will be taken to the Subscription page where you have several options for subscribing. Click the appropriate option.

How do I Navigate?

Answer: Use the menu to the top right with the three dashes to navigate menu options. Use the back button to return to any previous page. We use intuitive human design to enhance your user experience. 

Why do you need my first name, last name, email and mobile number?

Answer:

Your first and last name are required to ensure you are not a fake user, it is part of our KYC requirements and it will lead to a better experience for all.

Your email is necessary to send you updates and notifications, especially if you are on iOS and using our pwa app, email is how we communicate with you.

Your phone number is necessary to keep you logged in, everyone has a phone number and while you might forget your password you won’t forget your phone number, your phone number can be used to login with a password texted to your phone (Login with OTP) so you never really have to remember your password after registering.

Are all countries welcome  to upload on ThaVibes?

Answer: Most definitely, we welcome all creators regardless of geographical area, we value diversity in media, it is part of our mandate.

Can I sign up with no credit card?

Answer: Yes, ThaVibes is free to use.

What do you mean by no censorship?

Answer: We do not arbitrarily choose which content should and should not be submitted based on political views, religious or otherwise. Our only criteria for accepting content submissions is the artistic quality and overall rating of your content. We will however reject any submissions that violate laws and risk our companies legal goodwill as well as content that violates minors.

How Do I Use Vibes Wallet?

Answer:

  • When loading the wallet for the first time, you have to reveal your 12 word seed phrase, write it down or screenshot it and store it safely or email to yourself. This is the password to your digital wallet.
  • Once you have done this your wallet assets will become visible. You will have two USDT wallets(ERC-20 & BEP-20), Bitcoin(BTC) & Ethereum(ETH) wallets and a Binance Coin(BNB) Wallet.
  • You can send and receive crypto by clicking either deposit or send. Optionally you can connect external wallets and perform the same actions for quick ease of use.

We hope that all users will enjoy using easily. #ThaVibes

For additional questions, please use ” Help Me ” form above.